Aspect acquires customer service software company Voxeo in $150m deal

Aspect Software has agreed to acquire Interactive Voice Response (IVR) and customer service solutions provider Voxeo for $150 million, both companies announced earlier today.

Other terms of the transaction were not disclosed. Voxeo says it currently works with 250,000 developers and 45,000 companies.
Aspect, which offers integrated customer interaction management and workforce optimization solutions, says it made the deal to accelerate the delivery of cloud, hybrid and premise-based deployments.

In addition, the company gets to add potent IVR and multi-channel self-service capability to its portfolio.

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